How Uncommon Works

Private broadband for qualified Portland addresses.

Uncommon Broadband is a deliberately limited local network. We qualify each address before taking a reservation because line of sight, mounting options, cable path, signal margin, and available network capacity all matter.

1. Check your address

Start with the availability form. Tell us the full service address, unit or floor when applicable, and anything useful about roof access or installation constraints.

2. We review the location

Our team evaluates likely line of sight, expected signal quality, installation feasibility, and network availability. An initial positive review means the address appears promising; it is not yet a guarantee of service.

3. Reserve only if it looks likely to qualify

If the preliminary review is favorable, we may invite you to place a $49 refundable reservation. The reservation is applied toward Professional Installation & Activation when service proceeds. If Uncommon Broadband cannot serve the address, it is refunded.

4. Confirm and install

Final serviceability is confirmed through the installation process. Professional Installation & Activation is $199. We place the receiver and cable carefully, verify the connection, configure the selected Service Profile, and test the installed service before completion.

Technology chosen for the address

Connections are delivered wirelessly from nearby network infrastructure to a professionally installed receiver at the qualified address. The exact equipment and path depend on the site. We engineer for real Portland weather, but severe conditions, obstructions, power interruptions, or upstream failures can still affect service.

Internet, defined by you

Instead of forcing every household into the same package grid, Uncommon Broadband uses Service Profiles. Choose download and upload speeds that fit how your home actually works. Monthly service is prepaid, with no contract and no temporary promo-pricing games.

Professional boundaries

Managed Wi-Fi is included for Uncommon-installed equipment and basic connection support. Customer-owned routers, mesh systems, device-by-device troubleshooting, cabling beyond the agreed installation, and general home IT work are outside standard support.

We would rather say no than install a connection we do not believe will perform well.

Check availability: https://go.uncommonbroadband.com/

Explore Service Profiles: https://go.uncommonbroadband.com/#ub-profile-creator

Questions: [email protected] or 888-971-6543